Shipping Policy

At K Beauty & Scalp Pro, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below:

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1. Shipping Timeframe
Orders are typically processed within 1-3 business days of receiving payment.  Please note that processing times may vary during high-demand periods or holidays. In some cases, certain items may take longer to ship if inventory is low at the warehouse.  A shipment arriving directly from Korea could take up to 4 weeks to be delivered.  If your shipment requires additional time for delivery, we will notify you promptly.

2. Shipping Costs
Shipping costs are calculated based on the weight of the items and the destination. The exact shipping charge will be displayed at checkout before you complete your purchase.

3. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your order’s status.

4. Shipping Delays
While we strive to ensure timely delivery, delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. We are not responsible for shipping delays caused by these factors.

5. Missing or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately at hello@kbeautyscalppro.com. We will assist you in resolving the issue.

6. Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your order.  We are not responsible for any extra shipping fees, delays or undelivered packages due to incorrect address information. If you notice an error in your address, please contact us immediately at hello@kbeautyscalppro.com.  

If you have any further questions regarding shipping, don’t hesitate to reach out to us at hello@kbeautyscalppro.com

or call (832) 819-5655.